Why Is My Card Being Declined?

Modified on Tue, 18 Mar at 6:19 PM

Your card may be declined for several reasons. When our payment processor submits a charge, your bank uses automated fraud detection systems to decide whether to approve or reject the transaction. These systems evaluate factors like:

  • Your spending habits and transaction history

  • Your account balance and available credit

  • The accuracy of your card details (expiration date, CVV/CVC, billing address)

  • Potential fraud risks based on unusual activity

Common Reasons for Card Declines:

Incorrect Card Information – Double-check that your card number, expiration date, CVV/CVC, and billing address are correct.
 ? 
Insufficient Funds or Credit Limit – Ensure your account has enough funds to cover the transaction.
 ? 
Bank Fraud Protection – Even if all details are correct, your bank may decline a charge due to suspected fraud. This can happen even if you've successfully used the card before.
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Card Restrictions – Some banks block international or online transactions by default.
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Expired or Blocked Card – If your card has expired or been locked for security reasons, it won’t work.

What to Do If Your Card Is Declined:

✔ Check your card details – Make sure all information entered is correct.
 ✔ 
Try a different payment method – If possible, use another card or payment service.
 ✔ 
Contact your bank – If everything seems correct, call your bank or card issuer to ask why the payment was declined and request approval for future transactions.

⚠ Note: For privacy and security reasons, banks do not share specific decline reasons with merchants. Only the cardholder can request details about a declined transaction.

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